1) Make sure that your camera is not used by any other application
On some operation systems, only 1 application can access your camera at once. Make sure to switch off your camera in any other application that might be using it, before you load the recorder in Vialog.
2) Manually allow your browser’s permission
To re-enable your camera and microphone permissions on your browser, please look for the step-by-step guides in the "Browser Guide" below.
3) Try to use another browser or device
At some cases you might want to use another device to ensure access.
Help guide to fix problems with web content > Use your camera & microphone
How to manage your camera and microphone permissions with Firefox
Change Websites settings in Safari on Mac
Control access to the camera on Mac
Manage camera access in Opera pages
Need more help?
Feel free to contact us, we are here to discuss.